Terms of Service

Last updated: April 16, 2026

These Terms of Service ("Terms") govern your use of the Sellvue platform operated by Sellvue, a sole proprietorship registered in Sambhajinagar, Maharashtra, India ("we," "us," "our"). By accessing or using Sellvue at sellvue.in and app.sellvue.in ("Platform"), you agree to be bound by these Terms.

1. Definitions

"Seller" means any individual or business that creates an account on the Platform to sell products through social channels.

"Buyer" means any individual who purchases products through a Seller's campaign page hosted on the Platform.

"Campaign" means a product listing created by a Seller on the Platform, generating trackable links for distribution across social channels.

"Subscription" means the paid plan (Starter or Growth) that grants a Seller access to Platform features.

2. Eligibility

You must be at least 18 years of age to use the Platform. By creating an account, you represent that you have the legal capacity to enter into these Terms and that all information you provide is accurate and complete.

3. Account Registration

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at hello@sellvue.in if you become aware of any unauthorized use of your account.

4. Subscription Plans and Billing

4.1 Sellvue offers paid subscription plans (Starter and Growth) with monthly, quarterly, and annual billing cycles. Plan details and pricing are available at sellvue.in.

4.2 Sellvue charges a flat subscription fee only. We do not charge any commission, service fee, or per-order fee on your sales.

4.3 Subscription fees are billed in advance through Razorpay. By subscribing, you authorize recurring charges according to your selected billing cycle.

4.4 Prices are displayed before applicable taxes. If Sellvue is required to collect GST or other taxes, these will be added to your subscription fee.

4.5 We reserve the right to modify subscription pricing with at least 30 days' prior notice. Price changes will apply at the start of your next billing cycle.

5. Cancellation and Refunds

5.1 You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period — you retain access to all features until then.

5.2 Subscription fees are non-refundable except in the following cases: (a) if we terminate your account without cause, or (b) if a technical issue on our end prevents you from accessing the Platform for more than 7 consecutive days.

5.3 Refund requests must be submitted to hello@sellvue.in within 15 days of the charge.

6. Seller Responsibilities

6.1 You are solely responsible for the products you sell, including their quality, legality, pricing, descriptions, and images.

6.2 You are responsible for fulfilling orders placed by Buyers, including shipping, delivery, returns, and customer support.

6.3 You must not use the Platform to sell prohibited items including but not limited to: illegal products, counterfeit goods, hazardous materials, regulated substances, or any items that violate applicable Indian laws.

6.4 You are responsible for complying with all applicable tax laws, including GST registration and filing if required by your business volume.

7. Payment Processing

7.1 Sellvue does not process Buyer payments directly. Sellers connect their own Razorpay account to accept payments from Buyers.

7.2 All Buyer-to-Seller payment transactions are governed by Razorpay's terms of service. Sellvue is not responsible for payment processing failures, chargebacks, or disputes between Sellers and Razorpay.

7.3 Payment gateway fees charged by Razorpay are the Seller's responsibility and are separate from Sellvue's subscription fee.

8. Intellectual Property

8.1 The Sellvue platform, including its design, code, features, branding, and documentation, is owned by Sellvue and protected under applicable intellectual property laws.

8.2 You retain ownership of all content you upload to the Platform, including product images, descriptions, and brand assets. By uploading content, you grant Sellvue a non-exclusive, worldwide license to display and distribute this content solely for the purpose of operating the Platform and your campaigns.

8.3 You must not copy, modify, distribute, or reverse-engineer any part of the Platform.

9. Data and Privacy

Your use of the Platform is also governed by our Privacy Policy available at sellvue.in/privacy. By using the Platform, you consent to the collection and use of your data as described in the Privacy Policy.

10. Platform Availability

10.1 We strive to keep the Platform available at all times but do not guarantee uninterrupted access. We may perform maintenance, updates, or experience downtime beyond our control.

10.2 Sellvue is not liable for any loss of revenue, data, or business due to Platform downtime or technical issues.

11. Limitation of Liability

11.1 Sellvue is a platform that enables Sellers to create campaigns, manage orders, and track performance. We are not a party to transactions between Sellers and Buyers.

11.2 To the maximum extent permitted by law, Sellvue's total liability for any claim arising from your use of the Platform shall not exceed the subscription fees paid by you in the 3 months preceding the claim.

11.3 Sellvue is not liable for indirect, incidental, consequential, or punitive damages.

12. Termination

12.1 We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or use the Platform in a manner that harms other users or our reputation.

12.2 Upon termination, your access to the Platform will cease. Your data will be retained for 30 days after termination, during which you may request an export by contacting hello@sellvue.in.

13. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes via email or a notice on the Platform. Continued use of the Platform after changes constitute acceptance of the updated Terms.

14. Governing Law and Disputes

These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Sambhajinagar, Maharashtra, India.

15. Contact

For questions about these Terms, contact us at:

Sellvue Sambhajinagar, Maharashtra, India Email: hello@sellvue.in